Vouchers don't expire
Uncertain times due to the Covid-19 Pandemic have made it very difficult to plan anything accurately, including holidays and we want to assure you that nobody having a voucher due to cancellation will loose any part of it, for this reason all vouchers will be valid for an unlimited period, this means that allthough it may appear an expiration date on your voucher, it does not expire. There isno expiration date to your voucher, it is vallid for an unlimited period.
We are trying our best to be as flexible as we can, so if you have made a reservation with your voucher, and you have to cancel again or change the dates, do not worry, you will not loose any rights or funds from your voucher, it will continue to remain valid without expiration date until you can use it and enjoy your deserved holidays.
We thank you for your support and hope to see you soon in Hotel Basilica.
Your Hotel Basilica team.